Customer evaluation Mala Fatra
Spa Hotel Mala Fatra***
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
Yes
|
| I consider accommodation facility suitable for |
visitors looking for a quiet environment
|
| Atmosphere and equipment of a restaurant | |
| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
problem s komunikáciou s pracovníkmi Relaxosu pri krátkych časových úsekoch do nástupu, keď sa čerpá volno a odovzdávanie klientov je slabo zabezpečené. Klient sa musí sám dodatočne angažovať. v minulosti, keď Relaxos pracoval so systémom platby kartou,resp. zabezpečením zájazdu cez kartu to fungovalo rýchlejšie a jedoduchšie, ako keď sa uhrádza platba na účet banky, ktorá je málo etablovaná a prevod je potrebné potvrdzovať zasielaním MMS alebo scanovaním potvrdenia o p=latbe. Dr. janíčková
|
Spa Hotel Mala Fatra***
Kúpeľný Park
Rajecké Teplice 013 13
Slovakia
Reservations by phone +421 2 3225 2328