Customer evaluation Branisko
Spa Hotel Branisko***
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
No
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| I consider accommodation facility suitable for |
visitors looking for a quiet environment
people interested in an active holiday
less demanding visitors
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| Atmosphere and equipment of a restaurant | |
| Restaurant staff | |
| Quality and availability of information services | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
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| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Suggestions for improving restaurant services |
V cene pobytu bola polopenzia.Pobyt sme zacali v piatok vecer a bolo nam jasne ze si nebudeme moct v ten den vybrat menu na veceru. Bohuzial servirka nam oznamila, ze na vikend uz maju rozpocitane porcie, preto sme si nemohli vybrat menu ani na sobotu a nedelu. To pre nas znamenalo ze 3 zo 4 dni ktore sme stravili na tomto pobyte sme nemali vyber jedal co je. Myslim ze toto nam mohlo byt oznamene vopred kedze strava bola zaplatena tiez vopred. Napoje neboli zapocitane v cene vecere,ak sme chceli iba pohar vody museli sme si ho vypytat. Na druhej strane nam vodu vzdy ochotne priniesli a personal bol vzdy velmi mily a ochotny.
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
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| Suggestions for improving accommodation facility |
Mali sme zarezervovanu izbu v hoteli Branisko, nevedeli sme vsak ze zaregistrovat sa je treba v hoteli Palace, po prichode sme bludili asi 20 min ( s tazkou batozinou) kym nam nahodne prechadzajuci zamestnanec nepovedal kam mame ist.
Personal hotela je velmi mily a ustretovy vzdy boli ochotni pomoct, bohuzial nie vsetci rozumeju a hovoria anglicky.
Procedury ktore sme mali v cene pobytu sa velmi neoplatia, napr. cez vikend ziadne procedury nie su a trebars klasicka masaz trva iba 15 min.
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Spa Hotel Branisko***
Nový Smokovec 32
Nový Smokovec 062 01
Slovakia
Reservations by phone +421 2 3225 2328