Customer evaluation Astoria
Spa Hotel Astoria***
| Does a price category of restaurant respond to a quality of offered services? |
No
|
| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
less demanding visitors
|
| Restaurant staff | |
| Quality and availability of information services | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
|
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
viď predchádzajúci komentár
|
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
|
| Suggestions for improving accommodation facility |
Je potrebné vyriešiť reštauráciu, ktorá kapacitne nezvláda počet návštevníkov. Prijatie v prvý deň v reštaurácii bolo otrasné. Nemali sme sa kam posadiť, stáli sme bezradní a na to servírka zvolala:"aha modré kartičky(tie sme držali v rukách, dostali sme ich na recepcii), príďte na druhý turnus". Keď sme sa spýtali čo to znamená nik nám nevedel odpovedať. Čakali sme na recepcii kam nás poslali kým sa uvoľní miesto. Žiadne ospravedlnenie, málo miesta, neskutočný nezáujem o klienta. Počas celého pobytu nám v trojhviezdičkovom hotely a teda aj reštaurácii nikto neponúkol ani len nápoj k jedlu. izba bola malá pritom bola označená ako superior***plus!
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Spa Hotel Astoria***
Bardejovské kúpele
Bardejov 086 31
Slovakia
Reservations by phone +421 2 3225 2328