Customer evaluation Lázeňský hotel Nivamare
Lázeňský hotel Nivamare****
| Does a price category of restaurant respond to a quality of offered services? |
No
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| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
people interested in an active holiday
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| Restaurant staff | |
| Quality and availability of information services | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
Personál reštaurácie nám určil miesto na sedenie,nie podľa predstáv zákazníka. Tam by som uvítal citlivejší prístup.
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Súčasťou hotela je aj wellness. Podlaha vo wellness je extrémne šmykľavá. Všade visia tabuľky o tom ,že sa šmýka. Predpokladám,že v takýchto zariadeniach platia nejaké normy na podlahy.Využívali sme služby každý deň a kedže voľné vstupy boli iba dva, tretí deň v nedeľu sme si ho zaplatili na mieste. Asi po dvadsiatich minútach pobytu v saune som išiel relaxovať do oddychovej zóny pri kráčaní po schodoch mi podkĺzla noha a bác. Spadol som nešťastne na ľavý lakeť.Okrem obsluhy wellness po mne ani pes neštekol a posielali ma na vlastné náklady do nemocnice kamsi do Zlína. Toto považujem za obrovský prešľap tohoto zariadenia.Uvítal by som väčší záujem o zákazníka ,ktorý im prináša peniaze.
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Lázeňský hotel Nivamare****
Antonína Václavíka 336
Luhačovice-Pozlovice 76326
Reservations by phone +421 2 3225 2328