Customer evaluation Zelená Lagúna
Hotel Zelená Lagúna****
Does a price category of restaurant respond to a quality of offered services? |
Yes
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Location and surroudings | |
I consider accommodation facility suitable for |
visitors looking for a quiet environment
families with children
more demanding visitors
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Atmosphere and equipment of a restaurant | |
Quality and availability of information services | |
Restaurant staff | |
Behaviour and willingness of staff at accommodation facility | |
Quality of meals | |
A range of choice of drinks and meals | |
Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
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Equipment of dayrooms | |
Timetable of meals (breakfast, lunch, dinner) | |
Availability and quality of relaxation and balneal services in a given stay | |
Suggestions for improving restaurant services |
Počas môjho pobytu všetko super.
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Timetable of relaxation and balneal services in a given stay | |
Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
Do you recommend a stay in this accommodation? |
Yes
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Suggestions for improving accommodation facility |
Uvítal by som viac informovanosti vo wellnes časti. Myslím priamo vo wellnes časti od nejakého stále prítomného zamestnanca. Napr. aj ja osobne som pri prvej návšteve nevedel ako a kde sa pohybovať (aj keď mi to pri nástupe na recepcii bolo povedané, človek si to nemôže pamätať),... kde si vyzdvihnúť plachtu do wellnes, ako sa saunovať, sprchovať arď.. A zo skúseností...-ten problém tam mali viacerí. I zahraniční návštevníci. Chodievala tam zamestnankyňa hotela ale v malých intervaloch, podľa mňa nedostacujuco. Tak potom neznalí trošku 'komplikujú' pobyt tým skúseným.
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