Customer evaluation Therma

Hotel Therma****

Matúš J., from 51 to 55 years, Type of stay: with my family
  • Hotel
    8
  • Relaxation and spa services
    9
  • Gastro services
    9
  • Facility location
    5
  • Services
    7
Does a price category of restaurant respond to a quality of offered services?
No
Location and surroudings
I consider accommodation facility suitable for
visitors looking for a quiet environment
Atmosphere and equipment of a restaurant
Quality and availability of information services
Restaurant staff
Quality of meals
Behaviour and willingness of staff at accommodation facility
Is a room equipment in compliance with a given standard of accommodation facility?
No
A range of choice of drinks and meals
Equipment of dayrooms
Timetable of meals (breakfast, lunch, dinner)
Availability and quality of relaxation and balneal services in a given stay
Suggestions for improving restaurant services
Chýbalo mi All inclusive
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Suggestions for improving accommodation facility
Jednoznačne ubytovacie zariadenie.Manzelska posteľ poskladaná z 2posteli a na nich položené 4ks matracov,ktoré sa pri spaní od seba rozchádzajú,také niečo som ani nevidel,wc ktoré je od steny 1cm,keď si na neho sadnete,tak každý jeden pohyb bucha s celym wc o stenu,čo počujete v izbe,lebo sruby nie su dotiahnuté k podlahe,konkretne izba 107.Nie som náročný,prežil som to a užil som si to,lebo som tam bol s rodinou,a o to mi išlo,ale na 4 hviezdy sa nechytate ani náhodou.Nechapal som prečo nemáte All inclusive,ale keď mi na recepcii povedali že obed bude stáť tuším 19,70€ na osobu,tak som to pochopil.No na záver čo povedať?nebolo to zle,možno že tam ešte prídem,ale nemôžete mať tam tie 4hviezdy,robím v zahraničí a striedam hotel za hotelom,ale tam všetko sedí s tými hviezdami u vás to jednoducho nesedí,bohužiaľ.
Hotel Therma****

Priemyselná 4
Dunajská Streda 929 01
Slovakia

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

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