Customer evaluation Swiss houses
Hotel Swiss houses***
| Does a price category of restaurant respond to a quality of offered services? |
Yes
|
| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
less demanding visitors
visitors looking for a quiet environment
people interested in an active holiday
|
| Restaurant staff | |
| Quality and availability of information services | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
|
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Mali sme v cene vstupnú lekársku prehliadku - žiadnu sme však neabsolvovali, napriek tomu, že som na to upozornila. Mali sme mať v cene jednu procedúru podľa vlastného výberu - mali sme ju, avšak "vybrať" sme si mohli len jednu možnosť - parafín. Podlaha v izbe bola špinavá (zjavne nebola pred našim príchodom umytá). "Smerovacie" tabuľky smerovali k hlavnému vchodu balneoterapie, na ktorom bolo napísané, že máme použiť zadný vchod ... k tomu však žiadne tabuľky / šípky neviedli. V budove balneoterapie nebol nikto na recepcii - ak je tam niekto prvýkrát má problém zorientovať sa. Podmienky ubytovania boli "skromné", ale s tým som počítala, keďže sme na to boli upozornení pri rezervácii pobytu ... to ale neznamená, že sa dvere do kúpeľne nemajú dať zatvoriť (bol tam nejaký problém s kovaním dverí).
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