Customer evaluation Spa & Kur Hotel Harvey

Hotel Spa & Kur Hotel Harvey****

Olga B., from 56 to 60 years, Type of stay: with my friends/acquaintances
  • Hotel
    8
  • Relaxation and spa services
    8
  • Gastro services
    8
  • Facility location
    10
  • Services
    6
Does a price category of restaurant respond to a quality of offered services?
neviem posudit - nebol tam listok s cenami, vyber z 2 jedal na obed a z 3 jedal vecer.
Location and surroudings
I consider accommodation facility suitable for
more demanding visitors
visitors looking for a quiet environment
Atmosphere and equipment of a restaurant
Quality and availability of information services
Restaurant staff
Behaviour and willingness of staff at accommodation facility
Quality of meals
Is a room equipment in compliance with a given standard of accommodation facility?
Yes
A range of choice of drinks and meals
Equipment of dayrooms
Timetable of meals (breakfast, lunch, dinner)
Availability and quality of relaxation and balneal services in a given stay
Suggestions for improving restaurant services
Strava relativne dobra, zamerana na chut nemeckych pacientov. Ale je tam prilis vela stolov umiestnenych tak blizko seba, ze clovek nedokaze prejst medzi nimi bez toho, aby sa nedotkol sediacich hosti. V hoteli nie je moznost si vecer niekde posediet, restauraciu zatvorili o 9-tej, denny a nocny bar tam nie je, ziadna hudba...
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?
Yes
Suggestions for improving accommodation facility
Je potrebne urychlene vymenit uteraky a osusky v balneo zariadeni - pri fango, virivom kupeli ... Uteraky su velmi tenke z dovodu staleho prania a okraje su rozstrapkane - to nezodpoveda 4 hviezdickovemu hotelu. V saune a bazene su osusky a uteraky dobre. Strava bola dobra, ale jedna starsia tmavovlasa servirka (nenosi menovku) je k hostom nevrla, neusmeje sa a ostatne kolegyne skusa dirigovat - minula sa povolanim.
Hotel Spa & Kur Hotel Harvey****

Dlouhá 222
Františkovy Lázně 351 01
Czech Republic

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

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