Customer evaluation Spa & Kur Hotel Harvey
Hotel Spa & Kur Hotel Harvey****
| Does a price category of restaurant respond to a quality of offered services? |
Yes
|
| Location and surroudings | |
| I consider accommodation facility suitable for |
more demanding visitors
|
| Atmosphere and equipment of a restaurant | |
| Restaurant staff | |
| Quality and availability of information services | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
Jedině z čeho jsme byli zklamáni,bylo večerní posezení v restauraci.Na obědnané 2kávy a 2 minerální vody jsme čekali 3/4 hod.a to jsme se ještě museli 2x připomenout.S podivem bylo,že jejich šefa to nijak neznepokojovalo,dál si povídal u stolu a nechal tam mladé číšníky samotné.Na povídání nic není,ale vydržet to skoro hodinu,to jsme ještě nezažili.
Jinak hotel na vysoké úrovni.
Hana Mačková s rodinou
|
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
Hotel Spa & Kur Hotel Harvey****
Dlouhá 222
Františkovy Lázně 351 01
Czech Republic
Reservations by phone +421 2 3225 2328