Customer evaluation Magnólia
Hotel Magnólia****
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| I consider accommodation facility suitable for |
less demanding visitors
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| Atmosphere and equipment of a restaurant | |
| Quality and availability of information services | |
| Restaurant staff | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
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| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Suggestions for improving restaurant services |
Kuchar by mal absolvovat kurz v dochucovani jedal ako aj v sposobe prezentacie jedla. Ranajkovy bufet bol velmi jednoducho naaranzovany, trochu mi to pripominalo komunisticke casy... Co sa obsluhy tyka, personalu chybaju zakladne vedosti ako napr. obsluha z pravej strany, ci neodobranie taniera jednej osobe ak druha este konzumuje....
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| Availability and quality of relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
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| Suggestions for improving accommodation facility |
Pocet hviezdiciek v ziadnom priade nezodpoveda predpisanej kvalite. Foto izby nie je totozne s realitou, izby su male a len velmi jednoducho zrenovovane.Najhorsia je ale uroven ponuknutych sluzieb. Bazen je otvoreny len v obmedzenych hodinach, v pondelok dokonca uplne zavrety.Procedury ktore sme mali v ramci skraslovacieho pobytu boli vykonavane jednou osobou, ktora proste nestihala vsetko vykonavat tak, ako by sa ocakavalo. Pod pojmom reflexna masaz chodidiel sme neocakavali zapnutie zaprasenej masinky, na ktorej mali pred nami - bez akelkovek dezinfekcie - vylozene nohy ine klientky. Celkovo cistota vo " wellness" centre je na povazenie. Strava bola velmi priemerna a celkovy dojom z hotela tiez.
Moj navrh: Uvadzat hotel ako 2 hviezdickovy, potom nebudu mat ludia vysoke ocakavania a tym padom nebudu ani sklamani.
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