Customer evaluation Grand
Hotel Grand****
| Does a price category of restaurant respond to a quality of offered services? |
Yes
|
| Location and surroudings | |
| I consider accommodation facility suitable for |
people interested in an active holiday
|
| Atmosphere and equipment of a restaurant | |
| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
S pobytom sme boli spokojní,až na vybavenie wellness relaxačnými lehátkami,vonku pri virivkách ktoré sú pre celý hotel 4.Na sedacích vakoch, ktorými argumentoval personál,sa relaxovať naozaj nedá.Je to veľká škoda, pretože inak je hotel na slušnej úrovni a takáto drobnosť dokáže pokaziť dojem.
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