Customer evaluation Grand

Hotel Grand****

Lucia D., from 26 to 30 years, Type of stay: with my partner
  • Hotel
    8
  • Relaxation and spa services
    7
  • Gastro services
    7
  • Facility location
    10
  • Services
    9
Does a price category of restaurant respond to a quality of offered services?
No
Location and surroudings
Atmosphere and equipment of a restaurant
I consider accommodation facility suitable for
people interested in an active holiday
Restaurant staff
Quality and availability of information services
Quality of meals
Behaviour and willingness of staff at accommodation facility
A range of choice of drinks and meals
Is a room equipment in compliance with a given standard of accommodation facility?
No
Timetable of meals (breakfast, lunch, dinner)
Equipment of dayrooms
Suggestions for improving restaurant services
odporucam zamerat sa na dezerty - boli naozaj priserne (umele a presladene)
Availability and quality of relaxation and balneal services in a given stay
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?
No
Suggestions for improving accommodation facility
Cena za pobyt je neadekvatna v pripade ubytovania na 4.poschodi. Pripadala som si ako v turistickej ubytovni, na chodbe bolo citit smrad z kuchyne. Odporucam wellness otvorit na cely den, lebo 1 bazen je malo na kapacitu hotela, hlavne, ked ho obsadia deti s nafukovackami. Okolie je nadherne, ale z hotela som velmi sklamana. Obsluha velmi mila a usmiata V zavere teda odporucam zrekonstruovat 4.poschodie, kedze je to 4* hotel, pripadne hosti, ktori zaplatili plnu cenu za ubytovanie umiestnit do adekvatnych izieb, kedze boli aj hostia zo zlavoveho portal ubytovaniv peknych izbach... Som velmi sklamana
Hotel Grand****

71
Demänovská dolina 031 01
Slovakia

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

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