Customer evaluation Grand
Hotel Grand****
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| Location and surroudings | |
| I consider accommodation facility suitable for |
families with children
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| Atmosphere and equipment of a restaurant | |
| Restaurant staff | |
| Quality and availability of information services | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
trošku mi vadila veľkosť izby, do ktorej sme dostali prístelku pre dieťa a tým pádom sa v nej nedalo moc pohybovať
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| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Ak si rodina s dvoma deťmi objedná pobyt, kde sú dvaja dospelí + 1 dieťa 15 rokov a druhé zdarma, tak by mali dostať zodpovedajúcu izbu, čo sa týka veľkosti. Izba bola prispôsobená pre dve osoby + dieťa bez nároku na lôžko. Druhé dieťa, ktoré malo mať prístelku, bolo v tejto izbe napratané tak, že sa nedalo prejsť ku oknu a písaciemu stolu. Myslím že izba na ktorej sme boli ubytovaní nebola prispôsobená na pre tri lôžka. Až na túto maličkosť sme boli s pobytom veľmi spokojní a odporučili by sme ho známym.
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