Customer evaluation Grand

Hotel Grand****

Patrícia S., from 46 to 50 years, Type of stay: with my family
  • Hotel
    9
  • Relaxation and spa services
    9
  • Gastro services
    9
  • Facility location
    10
  • Services
    9
Location and surroudings
Does a price category of restaurant respond to a quality of offered services?
Yes
Atmosphere and equipment of a restaurant
I consider accommodation facility suitable for
people interested in an active holiday
visitors looking for a quiet environment
families with children
Restaurant staff
Quality and availability of information services
Behaviour and willingness of staff at accommodation facility
Quality of meals
A range of choice of drinks and meals
Is a room equipment in compliance with a given standard of accommodation facility?
ano, ale rychlovarna konvica na izbe a zakladne info o HTL namiesto reklam by zodpovedali 4 *
Timetable of meals (breakfast, lunch, dinner)
Equipment of dayrooms
Suggestions for improving restaurant services
napisala som vyssie. Lahsia, racionalnejsia strava, viac zeleniny bez presladenych dressingov a tazkych omacok, ryb, lahsie a menej sladke dezerty. Na druhej strane cerstve ovocie na ranajky a jedla na grile boli ozaj vynikajuce! :-)
Availability and quality of relaxation and balneal services in a given stay
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?
Yes
Suggestions for improving accommodation facility
1.Mapa s vyznacenymi turistickymi trasami, nielen lanovkami a zjazdovkami 2. Menej kaloricka a presladena strava (4 chody na veceru pri pobytoch s malymi detmi su uplne zbytocne) Vzhladom na letne pobyty s malymi detmi by bolo jednoduchsie aj pre personal podavat vecere formou bufetu, bolo mi luto casnikov, kt. sa maximalne snazili zachovat eleganciu, ale pri desiatkach drobnych deti v miestnosti to nejde dohromady - mozno by pomohlo oddelit restauraciu na bufetovu a restauracnu cast v case rodinnych pobytov. Na druhej strane ocenujem vsetky opatrenia a vybavenie pre male deti, to sa vidi malokedy. My uz mame velke deti, ale pacil sa mi pristup HTL k malym navstevnikom. Vela stastia a uspechov v buducnosti!:-)
Hotel Grand****

71
Demänovská dolina 031 01
Slovakia

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

Call us, we are ready to help