Customer evaluation Grand
Hotel Grand****
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
people interested in an active holiday
families with children
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| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
áno, ale mali sme veľmi malú rožnú izbu, možno ostatné business izby sú väčšie
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| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Suggestions for improving restaurant services |
Strava je vynikajúca, na úrovni. Prvý deň sme šli na večeru veľmi neskoro až okolo 21:00, boli tu len ojedinelí stravníci. Chápem, že už bolo pred záverečnou, na stoloch boli niekde špinavé obrusy a neodprataný riad. Toto by sa asi stávať nemalo, pokiaľ sa večera podáva do 22:00.
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| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
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| Suggestions for improving accommodation facility |
Posteľ mala kovové rámy, v rohoch boli nožičky predĺžené na úroveň matraca. Na hornú stranu týchto kovových "rohov" by som odporúčala dať dajakú ochranu aká sa dáva na rohy stolov, keďže väčšinou, keď som prechádzala okolo som nechtiac kolenom nabrala túto prekážku. Dokazujú to aj modriny na mojich nohách.
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