Customer evaluation Grand
Hotel Grand****
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| I consider accommodation facility suitable for |
families with children
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| Atmosphere and equipment of a restaurant | |
| Quality and availability of information services | |
| Restaurant staff | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
|
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
Ako som uz pisala-obsluha v case naporu ranajky,vecera casto nestihala.
A kedze su baby friendly,ocenila by som aj to,ak je polievka napr.kapustova alebo s hubami, aby detom ponukli inu,nakolko male deti do 3 rokov by take veci jest nemali. Takisto strava vyborna,ano,kulinarsky zazitok,len tiez niektore hlavne jedla pre take mensie deticky podla mna vhodne neboli, dakedy v ponuke 3jedal na vyber bolo tazke vybrat pre ne nieco vhodne. Ocenujem samozrejme,ze mali mensie porcie,moznost vziat si detsky pribor...
A dat viac personalu na obsluhu,aby sa necakalo na upratanie stola a potom i na jedlo dlho,ako sa to stalo nam. Raz sme hadam aj 15-20 minut cakali a s malymi detmi,ktore pri stole aj tak dlho nevydrzia,to nie je bohvieco. Inak personal mily,ochotny. Len by to chcelo posilu.
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| Availability and quality of relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
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| Suggestions for improving accommodation facility |
Kedzr zvacsit izby nejde,dufame, ze po rekonstrukcii zvysnych podlazi (1. a 2.,kde sme byvali my) aspon vzhladovo bude,ked uz nie velkostou izieb, hotel taky,ako sme od Grandu ocakavali (kedze sme videli izby v inych Grandoch).
A hoci personal bol mily,pokrivkavala obsluha v naporovych casoch-ranajky a vecera.
A k minizoo-to je pre deti super,len klietky su dost blizko potoku so svahom umiestnene a kedze su tam kamene,mozu si najma deti sposobit uraz. Ocenila by som preto bud posun klietok,sby za nimi bol vacsi priestor, alebo mensi plotik,ktory by aspon najmensim detom zabranil sa zvulat z kopca. Viem,ze na deti mame davat pozor my rodicia,avsak naozaj sa vsetko ustriehnut neda.
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