Customer evaluation FIS

Hotel FIS***

Ivana B., from 36 to 40 years, Type of stay: with my family
  • Hotel
    8
  • Relaxation and spa services
    5
  • Gastro services
    10
  • Facility location
    10
  • Services
    8
Location and surroudings
Does a price category of restaurant respond to a quality of offered services?
Yes
Atmosphere and equipment of a restaurant
I consider accommodation facility suitable for
less demanding visitors
Quality and availability of information services
Restaurant staff
Quality of meals
Behaviour and willingness of staff at accommodation facility
A range of choice of drinks and meals
Is a room equipment in compliance with a given standard of accommodation facility?
Yes
Timetable of meals (breakfast, lunch, dinner)
Equipment of dayrooms
Availability and quality of relaxation and balneal services in a given stay
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?
Yes
Suggestions for improving accommodation facility
Je problém osprchovať deti bez toho, aby nebola mokrá hlava - sprchová hlavica je zabudovaná vysoko a napevno. V cene pobytu sme mali aj lístok na lanovku(aj keď sme boli upozornení na to, že lanovky nemusia premávať z tech.odstávky - to sme akceptovali)nepáčilo sa mi, že napriek tomu, že lanovky premávali nám bolo oznámené, že táto výhoda platila len do 31.10.2011.
Hotel FIS***

K Vodopádom 4028/6
Vysoké Tatry 059 85
Slovakia

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

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