Customer evaluation Aquaworld Resort
Hotel Aquaworld Resort****
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
people interested in an active holiday
more demanding visitors
families with children
visitors looking for a quiet environment
|
| Restaurant staff | |
| Quality and availability of information services | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Pri nástupe Vám zablokujú čiastku na úhrady počas pobytu, čo je O.K., ale v deň odchodu Vám vystavia účet a čiastku zablokovanú na začiatku pobytu stiahnu celú a nie len to čo ste v skutočnosti minuli ( môj skutočný príklad : 05.12.2010 13:19 zablokovali 108,98€, počas pobytu som minul na služby 17150 ft(61,27€),ukončený pobyt 09.12.2010 8:23, ale vtedy Vám stiahnu zablokovanú sumu 108,98€ a dnes keď Vám píšem je 12.12.2010 rozdiel 47,71€ ešte stále nemám na účte(odpoveď z hotela z 10.12.2010 je že do zahraničia to trvá tak dlho). Moje skúsenosti z Európy sú iné, a tak isto aj z Egypta atď., ako skoro stiahnu, tak skoro aj pripíšu rozdiel na účet.
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