Customer evaluation Aquaworld Resort
Hotel Aquaworld Resort****
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
Yes
|
| I consider accommodation facility suitable for |
more demanding visitors
families with children
people interested in an active holiday
|
| Atmosphere and equipment of a restaurant | |
| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
deťom chýbali klasické varené zemiaky
:-)))
|
| Availability and quality of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Hneď po príchode do hotela nás zaskočilo tzv. "konzumné", ktoré žiadajú podľa dĺžky pobytu, cca 50 €/deň. Akceptujú aj platobnú kartu, funguje to ako blokácia na účte, ktorá po odhlásení sa z hotela a vyrovnaní účtu je ihneď zrušená. Na toto by bolo možno dobré klientov upozorniť, aby nezostali hneď po prihlásení bez prostriedkov :-))) Údajne veľa hostí odchádzalo bez úhrady "konzumného".
V papieroch sme mali odchod z hotela uvedený do 12.00, v skutočnosti požadujú odchod do 10.00. Keď sme sa na toto opýtali, "vybojovali" sme si odchod o 11.00 hod.
Inak všetko super, v zime plánujeme ďalší pobyt. Ďakujeme.
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