Customer evaluation Alexander

Hotel Alexander****

Erika P., from 61 to 70 years, Type of stay: with my partner
  • Hotel
    9
  • Relaxation and spa services
    10
  • Gastro services
    9
  • Facility location
    10
  • Services
    8
Does a price category of restaurant respond to a quality of offered services?
Yes
Location and surroudings
Atmosphere and equipment of a restaurant
I consider accommodation facility suitable for
visitors looking for a quiet environment
Quality and availability of information services
Restaurant staff
Quality of meals
Behaviour and willingness of staff at accommodation facility
Is a room equipment in compliance with a given standard of accommodation facility?
Izby sú veľmi malé
A range of choice of drinks and meals
Equipment of dayrooms
Timetable of meals (breakfast, lunch, dinner)
Availability and quality of relaxation and balneal services in a given stay
Suggestions for improving restaurant services
Chýbajúce ovocné šťavy - dzusy
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?
Yes
Suggestions for improving accommodation facility
Izba pri nástupe na pobyt by mala byť už voľná, aby sa klient mohol hneď ubytovať a následne íst na obed, lekársku prehliadku a procedúry. Toto všetko sme museli rýchlo absolvovať, bez možnosti ubytovania, lebo izba nebola pripravená. Chýbala nám pri nastupe orientačná informácia o fungovaní celého systému a čo sa kde nachádza. Boli sme tam prvýkrát. Len nás rýchlo poslali na obed a prehliadku, odtiaľ sme rýchlo utekali na časovanie a keďže hneď načasovali aj procedúry, museli sme to rýchlo hľadať, ak sme nechceli, aby nám to prepadlo. Celkovo hodnotíme pomer ceny a kvality ako výborný. 9
Hotel Alexander****

BARDEJOVSKÉ KÚPELE a. s.
Bardejovské Kúpele 086 31
Slovakia

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

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