Customer evaluation Grandhotel Praha
Grandhotel Praha****
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
more demanding visitors
visitors looking for a quiet environment
families with children
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| Restaurant staff | |
| Quality and availability of information services | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Ano, i ked si myslim, ze tam chybali nejake skrine.
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| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
V podstate nemam ziadne vyhrady.
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Boli sme velmi spokojne s personalom, s kvalitou sluzieb. Myslim, ze wellness by mohol byt otvoreny mozno aj skor ako od 15, ale hlavne mozno do 22. Na izbe nam chybala skrina, ulozny priestor. Za najvacsie faux pas povazujem, ze nas v noci 3krat zobudil personal, ktory mal k dispozicii izby na nasej chodbe. Manazerka sa nam sice ospravedlnila, ze o probleme vedia a riesia ho, ale pre my sme nedostali ziadnu kompenzaciu, to hodnotim negativne. Inak sme sa tam citili vyborne a ostatne bolo vskutku na urovni co sa welnessu a aj restauracie tyka.
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