Customer evaluation Grandhotel Praha
Grandhotel Praha****
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
No
|
| I consider accommodation facility suitable for |
visitors looking for a quiet environment
|
| Atmosphere and equipment of a restaurant | |
| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
|
| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
|
| Suggestions for improving accommodation facility |
V 4* hotely sa nesmie stat aby sa recepcny vysmial zakaznikovi, aby nebol schopny a ochotny vyriesit staznost zakaznika(v nasom pripade musela prist veduca recepcie).
Je standardom a samozrejmostou dat si na rano kavu...v 4* hotely to asi neplati..v case ked bol plny hotel bol k dizpozicii 1 presso stroj aj ten pokazeny.Urcite vyborna reklama pre zahranicnych hosti,ktorych tam v tom case bolo dost.Ak odchadzam zo 4*hotela ocakavala by som aspon naznak zaujmu od recepneho ako sme boli s pobytom spokojni.4*hotel musi mat personal na urovni 4 hviezd, v tomto pripade to ale tak nie je.Chyba ustretovost, ochota pomoct,vediet sa ospravedlnit..urcite najväcsie minus a aj dovod preco opät do daneho hotela nepojdeme je pristup personalu.
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