Customer evaluation Esplanade Ensana Health Spa Hotel
Esplanade Ensana Health Spa Hotel****
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
Yes
|
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
visitors looking for a quiet environment
more demanding visitors
|
| Restaurant staff | |
| Quality and availability of information services | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
-zabezpečiť dostatok základného materiálu (šálky, taniere...), pri príchode na raňajky okolo 7.00 hod nebolo prestreté chýbali, vraj sa umývali, lebo ich je málo,
- dopredu naplánovať umiestnenie hostí v reštaurácii počas ich pobytu, ak si to hostia neželajú, neumiestňovať pri jednom stole ľudí z rôznych krajín,
-viac čašníkov, aby mohli lepšie odsledovať príchod hostí a podľa toho obsluhovať,
- väčšia možnosť výberu varenej stravy,
- nesústredovať pozornosť pri obshluhovaní len na zahraničných hostí
|
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
Esplanade Ensana Health Spa Hotel****
Kúpelný ostrov
Piešťany 92129
Slovakia
Reservations by phone +421 2 3225 2328