Customer evaluation Esplanade Ensana Health Spa Hotel
Esplanade Ensana Health Spa Hotel****
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
No
|
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
less demanding visitors
|
| Restaurant staff | |
| Quality and availability of information services | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| A range of choice of drinks and meals | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
Pri raňajkách nedoložené jedlá-človek má pocit, že je posledné
Neprofesionálnosť čašníkov- asi učni na praxi, dlhé čakanie na podanie stravy, obslúženie až na urgenciu, pritom sa pohybujú pomedzi hostí
Chýbajúce servítky
|
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Výmena uterákov aspoň 1x za pobyt,
Pružnejší systém v objednávaní si jedla-
objednávanie min. 16 hodín dopredu je nepochopiteľné
1.deň len čo priniesol čašník- obed, večera, pritom nám nikto pri príchode neponúkol možnosť objednať si jedlo na nasledujúci deň.
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Esplanade Ensana Health Spa Hotel****
Kúpelný ostrov
Piešťany 92129
Slovakia
Reservations by phone +421 2 3225 2328