Customer evaluation Esplanade Ensana Health Spa Hotel
Esplanade Ensana Health Spa Hotel****
| Does a price category of restaurant respond to a quality of offered services? |
No
|
| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
visitors looking for a quiet environment
people interested in an active holiday
less demanding visitors
families with children
|
| Quality and availability of information services | |
| Restaurant staff | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
No
|
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Suggestions for improving restaurant services |
V oblasti stravovania vidíme rezervy. Služby v organizácii práce - dlho sme čakali stojac v strede jedálne na to, kým nás usadili, pretože pani, ktorá nás mala usadiť bola zaneprázdnená nosením jedla.(i keď bola na druhej strane, keď sa uvoľnila - veľmi ochotná a príjemná). V jedálni bolo málo čašníkov, nestačili dopĺňať taniere, poháre, kávu, ... Hostia sa stále nervózne tmolili po jedálni a striehli, kedy niečo donesú. A po skúsenostiach s hotelmi rovnakej kategórie vo svete, ani množstvo a kvalita jedla (dezerty, množstvo šalátov)veľmi nezodpovedali úrovni štyroch hviezd. Škoda.
|
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
S pobytom sme boli relatívne spokojní. Kúpeľné a relaxačné služby, aj zásluhou ochotného personálu naozaj predčili naše očakávania.
|
Esplanade Ensana Health Spa Hotel****
Kúpelný ostrov
Piešťany 92129
Slovakia
Reservations by phone +421 2 3225 2328