Customer evaluation Šumava Ensana Health Spa Hotel
Dependance Šumava Ensana Health Spa Hotel**
| Location and surroudings | |
| Does a price category of restaurant respond to a quality of offered services? |
No
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| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
visitors looking for a quiet environment
less demanding visitors
people interested in an active holiday
families with children
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| Restaurant staff | |
| Quality and availability of information services | |
| Behaviour and willingness of staff at accommodation facility | |
| Quality of meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Suggestions for improving restaurant services |
-predlzit otvaracie hodiny v stravovacich zariadeniach (vecera je 19:30!!, ranajky do 9:00!)
-profesionalita a spravanie obsluhy v restauracii (ku koncu otvaracich hodin doslova vyhanaju navstevnikov - napr. otvorene okno pri nasom stole)
-o 8 rano su z velkej casti prazdne svedske stoly, nie su dostatocne doplnane
- pri poobednajek kave sme museli po 15 min cakani ist sami hladat casnika, aby sme mohli zaplatit. v tom case sme boli jediny zakaznici v celej restauracii! (Jalta)
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| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
- Valentinky pobyt - preco izba s oddelenymi postelami?
- Harmonogram procedur tvorit s ohladom na casy odbytovania
- zlepsit informacie, kde sa treba ist ubytovat - nas hotel nemal vlastnu recepciu, a nevedeli sme, kam mame ist
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