Customer evaluation Šumava Ensana Health Spa Hotel
Dependance Šumava Ensana Health Spa Hotel**
| Does a price category of restaurant respond to a quality of offered services? |
Yes
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| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
less demanding visitors
visitors looking for a quiet environment
|
| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| A range of choice of drinks and meals | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Yes
|
| Timetable of meals (breakfast, lunch, dinner) | |
| Equipment of dayrooms | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
Yes
|
| Suggestions for improving accommodation facility |
Nie je to o ubytovani, ale planovani procedur. Myslim, ze pri planovani procedur by ste mohli prihliadnut na vek klienta. Moja mama ma 80 rokov a v niektore dni mala procedury rozhodene po 2 hodinach, zacinala rano velmi skoro o 7 hod. a dalsie procedury mala o 10 a 12. PO prvej procedure sa musela rychlo vratit na ranajky. Nastastie pocasie bolo vyborne a tak jej to nerobilo az take problemy, ale v pripade zleho dazdiveho počasia by to bol problem, lebo by niekolkokrat za den premokla. Navyse, isla tam kvoli bolestiam v bedernych klboch a lavej nohe a vela chodenia jej sposobovalo problemy. Rufusová
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