Customer evaluation
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| Does a price category of restaurant respond to a quality of offered services? |
Yes
|
| Location and surroudings | |
| Atmosphere and equipment of a restaurant | |
| I consider accommodation facility suitable for |
visitors looking for a quiet environment
|
| Quality and availability of information services | |
| Restaurant staff | |
| Quality of meals | |
| Behaviour and willingness of staff at accommodation facility | |
| Is a room equipment in compliance with a given standard of accommodation facility? |
Nevykurena izba, teplota 20C, dokonca kúpeľňa na 18C
|
| A range of choice of drinks and meals | |
| Equipment of dayrooms | |
| Timetable of meals (breakfast, lunch, dinner) | |
| Availability and quality of relaxation and balneal services in a given stay | |
| Suggestions for improving restaurant services |
Žiadne bolo to ok.
|
| Timetable of relaxation and balneal services in a given stay | |
| Willingness and behaviour of staff providing relaxation and balneal services in a given stay | |
| Do you recommend a stay in this accommodation? |
No
|
| Suggestions for improving accommodation facility |
Pri prichode na izbu, tato nebola pripravena, nevykurena, personal sa snazil oklamať klienta ze to je porucha prave na ich izbe. Pravda bola ale uplne inde. Ešte aj kurenar klamal o zavade teplotneho čidla a resete systému. Xo rana sme mrzli, bez kompenzacie za takéto "služby". Aj riaditelka sa nakoniec ospravedlnila, avsak ku kompenzacii nedoslo. Potom ale zazracne "system" nabehol a bolo dostatocne vykurene, co pokladam za divnu poruchu.
Skor na nas chceli šetriť, pricom pobyt nie je az taky lacný, aby sme mrzli.
Tiez nesiel trezor a pri odchode sme sa museli vrátiť od rampy, pretoze ju recepčný neodblokoval. Cele zle!
Už nikdy sa tam nevratim, je to zle a radsej pojdem niekde inde.
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