Customer evaluation

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Elena B., from 61 to 70 years, Type of stay: with my friends/acquaintances
  • Hotel
    7
  • Relaxation and spa services
    8
  • Gastro services
    9
  • Facility location
    8
  • Services
    4
Does a price category of restaurant respond to a quality of offered services?
Yes
Location and surroudings
I consider accommodation facility suitable for
less demanding visitors
Atmosphere and equipment of a restaurant
Quality and availability of information services
Restaurant staff
Quality of meals
Behaviour and willingness of staff at accommodation facility
Is a room equipment in compliance with a given standard of accommodation facility?
No
A range of choice of drinks and meals
Timetable of meals (breakfast, lunch, dinner)
Equipment of dayrooms
Availability and quality of relaxation and balneal services in a given stay
Timetable of relaxation and balneal services in a given stay
Willingness and behaviour of staff providing relaxation and balneal services in a given stay
Do you recommend a stay in this accommodation?
No
Suggestions for improving accommodation facility
Veľmi sme boli sklamané, že za objednanie taxi z tohoto ubytovacieho zariadenia z dediny Vyšné Ružbachy čo je asi 3 km nám vyúčtovali cenu 5 EUR na osobu. Keďže sme boli 4 zaplatili sme za tuto jednu cestu 20 EUR. Hanba Postele vyležane a to čo sme dostali pod hlavu sa na vankúš vôbec nepodobalo. Na recepcii sme sa pýtali na možnosť objednania ďalších procedúr bohužiaľ ponuku sme nedostali. Odpoved budete mat na izbe - tam okrem pokynov nebolo nič.
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48
Vyšné Ružbachy 065 02
Slovakia

Reservations by phone +421 2 3225 2328
+421 2 3225 2328

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