تقييم Dependance سماراغد , شومافا , رفييرا**, حمامات بييشتاني
Dependance سماراغد , شومافا , رفييرا**
I have booked a double at Smaragd Sumava actual accommodation reserved by Reservations people was a single bed accommodation?
To satisfy my needs I had to move to Villa Berlin incurring additional cost of 160 euros?
I expected some compensation but no offer was granted?
Had I not been able to find suitable accommodation the whole situation could have been a total catastrophe especially having travelled all the way from Australia.
This situation can a be a case used to improve Customer Service with Reservations Department.
Regards
Lazo Stanar
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